'' avtar institute
Privacy Policy - AVTAR INSTITUTE

Privacy Policy

Your privacy is important to us

  • Home
  • Privacy Policy

Introduction

Privacy Policy

This Privacy Policy describes how Avatar Institute and its affiliates (collectively "Avatar Institute, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website www.avtarinstitute.com (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product /service under this Platform outside India and your personal data will primarily be stored and processed in India.

Important: By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time.

Information We Collect:

Some of the information that we may collect includes but is not limited to:

  • Personal data provided during sign-up/registering: name, date of birth, address, telephone/mobile number, email ID
  • Information shared as proof of identity or address
  • Your behaviour, preferences, and other information you choose to provide on our Platform
  • Information related to your transactions on Platform and third-party business partner platforms

Sensitive Personal Data:

Some sensitive personal data may be collected with your consent, such as:

  • Bank account or credit/debit card information
  • Other payment instrument information
  • Biometric information (facial features or physiological information) - when opted for certain features

All of the above is collected in accordance with applicable law(s). You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

Third-Party Partners:

When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner's privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

⚠️ Security Warning: If you receive an email or call from a person/association claiming to be Avatar Institute seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.

How We Use Your Personal Data:

  • Assist sellers and business partners in handling and fulfilling orders
  • Enhance customer experience
  • Resolve disputes and troubleshoot problems
  • Inform you about online and offline offers, products, services, and updates
  • Customise your experience
  • Detect and protect us against error, fraud and other criminal activity
  • Enforce our terms and conditions
  • Conduct marketing research, analysis and surveys
  • As otherwise described to you at the time of collection of information

Important Note: You understand that your access to these products/services may be affected in the event permission is not provided to us.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention "Withdrawal of consent for processing personal data" in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

Grievance Officer

Insert Name of the Office:

Designation:

Insert Name and Address of the Company:

Contact us:

Phone: Time: Monday - Friday (9:00 - 18:00)